FAQS
Q - Do I require insurance on my vessel to remain a tenant?
A - The short answer is no. However any vessel that carries insurance, we are asking that you provide proof of insurance for our records. When you provide your insurance information then our insurance cost becomes cheaper. If our cost are lower, we can help keep your cost lower.
Q - Why do we need to provide insurance?
A - Having your insurance on-file, coupled with improved surveillance monitoring, will help all of us to resolve internal disputes. accidental damages or issues caused by other unforeseen circumstances. When everyone follows best practices, we all benefit.
Q - How far in advance should we talk about bringing a boat in the yard?
A - Depending on the size of your vessel, we recommend a 1-2 week notice for vessels 30’ or less. If you vessel is larger than 30’, we would like at least 2-4 weeks notice. If you require emergency or short notice storage for your vessel, then space and price will vary.
Q - What can we expect from Honokohau Marine Storage?
A - We are here to support the local boating community in all their efforts. We want to help boaters do more of what they love. Here is some of our current improvements and some which will happen soon.
Solar street lighting throughout - 75% done
Updated gate entry system (VizPin gate access app)
Surveillance & license plate recognition cameras
More stalls
More End-Cap stalls
Your suggestions matter, let us know if there is something that we should be considering.
Q - What do I do if my vessel is inoperable?
A - Please contact us and let us know the condition of your vessel. All storage spaces shall be used solely for the storage of operating marine vessels, trailers, and vehicles, and for no other use or purpose.
Q - Can customers work on their boats in the yard?
A - The answer is NO, we do not allow any repairing or maintenance of stored property in the rented space, whereby tenant may risk spilling oils, mechanical fluids, fuel, paint, or any other type of hazardous or toxic materials.
Q - What do I do if I get locked out?
A - Contact us because a lock out would only be due to one or more problems. mahalo@honokohaustorage.com / 808.226.2512 or 808.620.7332
you failed to pay your bill.
you need to renew your rental contract.
re-establish your access.
Q - How do I pay for my storage bill?
A - Payments can be made online via e-check or credit card. Written checks can be sent to; 74-427 Kealakehe Parkway, Kailua Kona, HI 96740. We prefer not to take cash and the facility does not carry change or petty cash. If these options truly don’t work, then we can deal with that on a case by case basis. Just let us know.